Effective Date: Feb 6 2024

At REICB, we are committed to providing the best Customer Relationship Management (CRM) software experience to our clients. We aim to provide a transparent and secure online experience for our customers. To ensure clarity, transparency, and compliance with card network standards and best practices, we have established the following Fulfillment Policy. Please read this policy carefully to understand how we fulfill orders, manage customer expectations, and protect your rights as a customer.

At REICB, we are committed to providing a transparent and secure online experience for our customers. To ensure clarity, transparency, and compliance with card network standards and best practices, we have established the following Fulfillment Policy. Please read this policy carefully to understand how we fulfill orders, manage customer expectations, and protect your rights as a customer.

Information Collection and Use: We collect personal information that you voluntarily provide to us when using our website, such as when you fill out forms or contact us through email. This information may include your name, email address, and any other details you choose to share. The information collected is used solely for the purpose of providing you with the products, services, or information you request from us, as well as for communication and marketing purposes if you have opted in to receive such communications. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfill our services to you. Your information may be disclosed to trusted third parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential. We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Product and Service Descriptions: We strive to provide accurate and detailed descriptions of our CRM services. For physical goods or additional services, we include multiple pictures and comprehensive information about materials, colors, and other relevant details. Clear product descriptions help set the right expectations for our customers.

Currency Display: Prices on our website are clearly displayed with their associated currency. We aim to be explicit in showing prices to support international purchasers.

Contact Information: You can easily reach out to us through various communication channels, including email addresses and phone numbers. We value low-friction communication to provide excellent customer experiences and resolve inquiries promptly.

Fulfillment Policies: We process orders in real time. Completed orders will be available in your account’s ‘Orders’ section.

Refund Policy: We offer a 7 day money-back guarantee on all new subscriptions. If you are not satisfied with your subscription within this period, please contact us at [email protected] to request a refund. Refunds are only available for new subscriptions and will not be provided for renewal payments. To be eligible for a refund, your request must be made within the specified refund period, please provide a valid reason for the refund. Once your refund request is approved, it may take 7 to 10 business days for the refund to be processed depending on your bank or credit card company.

Delivery Policy: All orders are digitally delivered and accessible online through your account’s online portal upon purchase.

Return Policy: Please note that all sales are final as our services involve real-time processing incurring costs.

Cancellation Policy: Customers have the flexibility to cancel their subscription at any time directly from the ‘Company Billing’ section of their CRM account.

Product and Service Restrictions: Some products and services may be subject to restrictions. We transparently disclose any applicable restrictions and their potential impact on customers to build trust.

Privacy Policy: Our website’s privacy policy is crafted to adhere to privacy laws and safeguard your data. We do not sell your data to any third-party entities.

Promotion and Discount Transparency: We clearly disclose the conditions of any promotion, discount, or trial offered to customers. This information is prominently displayed, ensuring transparency.

PCI Compliance: We are committed to complying with the Payment Card Industry Data Security Standard (PCI DSS). Your payment information is handled securely when doing business with us.

Accepted Payment Methods: We display the logos of the credit cards we accept during the checkout process, making it clear to customers which payment methods are available.

By using our website and services, you acknowledge and agree to abide by this Fulfillment Policy. We reserve the right to update or modify this policy at any time, so we encourage you to review it periodically.

If you have any questions or require further clarification regarding our Fulfillment Policy, please do not hesitate to
contact us.