Effective Date: January 3rd 2024

At REICB, we are committed to providing the best Customer Relationship Management (CRM) software experience to our clients. We aim to provide a transparent and secure online experience for our customers. To ensure clarity, transparency, and compliance with card network standards and best practices, we have established the following Fulfillment Policy. Please read this policy carefully to understand how we fulfill orders, manage customer expectations, and protect your rights as a customer.

Please read these Terms of Service (“TOS”) carefully before using the REICB website (“Website”) and our skip tracing services.

Acceptance of Terms

By using our Website and services, you agree to comply with and be bound by these TOS. If you do not agree to these terms, please do not use our Website and Services.

CRM Services

REICB provides CRM services, helping its users with customer relationship management tools and services. Our services are subject to additional terms and fees, as specified on the Website.

Privacy Policy

Your use of the Website and services is also governed by our Privacy Policy, which can be found at https://reicb.com/privacy-policy/ By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

User Conduct

You agree to use our services in compliance with all applicable laws, regulations, and these TOS. You also agree not to engage in any unlawful or prohibited activities while using our services

Intellectual Property

All content and materials on the Website are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

Termination

We reserve the right to terminate or suspend your access to the Website and services at our sole discretion, without notice.

Disclaimer

While we make every effort to provide accurate information, we do not guarantee the accuracy or completeness of the information obtained through our services. Our services are provided “as is” and without warranties of any kind.

Limitation of Liability

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services.

Indemnification

You agree to indemnify and hold Penny Skips and its affiliates, officers, and employees harmless from any claims, damages, or losses arising from your use of our services.

Refund Policy

We strive to ensure your satisfaction with our services. In the event that you are dissatisfied with our CRM services, you may request a refund within 7 days of your purchase. Refunds will be issued at our discretion and may be subject to processing fees. To request a refund, please contact us at [email protected]. Please note that any refund granted will be for the amount paid for the specific service and does not include any associated transaction fees. Refunds may take up to 7 days to process.

Cancellation Policy

You may cancel your subscription to our CRM services at any time by contacting us at [email protected]. Please note that cancellation requests must be received 7 days before the next billing cycle to avoid being charged for the subsequent period. Refunds for cancellations will be issued in accordance with our Refund Policy outlined above. We reserve the right to suspend or terminate your access to the Website and services in the event of non-payment or violation of these Terms of Service.

Customer Support and Dispute Resolution

In the event of dissatisfaction or disputes, customers are kindly requested to contact us directly for resolution before initiating any chargeback with their bank. We are committed to addressing your concerns promptly and finding an amicable solution.

Governing Law

These TOS are governed by and construed in accordance with the laws of Arizona. Any disputes arising under these TOS shall be subject to the exclusive jurisdiction of the courts in Arizona.

Changes to TOS

We may update or modify these TOS at any time. Please check the TOS periodically for changes. Your continued use of the Website and services following the posting of changes constitutes acceptance of those changes.

Contact Information

For questions or concerns regarding these TOS or our services, please contact us at [email protected]